Refund policy

We want you to be completely happy with your purchase. If for any reason you’re not satisfied, you may return your item within 14 days of delivery.

Conditions for Return:

Items must be unused, in their original packaging, and in the same condition as received.

Proof of purchase is required.

Seasonal items:
Seasonal items are final sale! 

Refund & Store Credit Options:

• 7 Days for a Full Refund – Return within 7 days of delivery for your money back.

• 14 Days for Store Credit – Returns made within 14 days are eligible for store credit.

We want you to love your purchase, but if you need to make a return, we offer convenient options:

• Prepaid Return Label – Ship it back with our prepaid label for a flat fee of $8.00 (deducted from your refund).

• Your Preferred Carrier – Use any carrier of your choice and cover the shipping cost.

• In-Store Returns – Bring your item to our retail locations for free returns.

Store Credit: We’ll provide a prepaid return shipping label at no cost to you.

How to Start a Return:
Please contact our customer service team at organicerbp@gmail.com with your order number and reason for return. We’ll guide you through the process and provide the necessary return instructions.